Former Coinbase India support agent arrested over $20 million breach and $400 million fallout

A former Coinbase customer support agent in India has been arrested in Hyderabad after being tied to a major breach that began in May, involving hackers who bribed overseas staff to obtain user data and demand a $20 million ransom. Coinbase’s security chief said access for those leaking data was cut off once detected, but the company now faces up to $400 million in costs from the incident and broader scrutiny over internal security and political influence.